2 Rosemary Lane, Sutton nr. Ely, Cambridgeshire, CB6 2NZ
Call us: 01353 776199 or 07990 646466
9:00am - 8:00pm GMT, 7 days a week
Email: sales@widescreen-centre.co.uk

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Terms & Conditions

VISUAL ADVERTISING LTD. trading as THE WIDESCREEN CENTRE
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

The following Terms and Conditions apply to all transactions and purchases made with The Widescreen Centre in the shop or on www.widescreen-centre.co.uk web-site. The use of this web-site and purchase of goods or services through this web-site indicates your acceptance of these Terms and Conditions. 

We may change these Terms and Conditions from time to time without notice to you. Changes will apply to any subsequent orders. You should check these Terms and Conditions every time you place an order with us.

ORDERING

Making an on-line order is safe and easy. Please select those items you wish to purchase from our goods catalogue and click the "Add to Basket" button against the corresponding products to put them into your Shopping Basket. Please select the quantity you require. Click the 'Review & Check Out' button when you have put all the goods you require into your Basket. Select your delivery option and location and click 'Checkout' to proceed to the following step.

If you are a registered user, please enter your email and password. If this is the first time you are shopping with us, please fill in the Registration form.

Please choose your payment option and click continue. If you are paying by credit/debit card complete your card details on our secure payment page and click ‘continue'. This completes your order and you will get a confirmation email from our server provided you have supplied us with a valid email address.

If you prefer payment by Bank Transfer then please arrange a bank transfer for the total of your order according to the account information and reference provided. Your order will be fulfilled as soon as the funds have cleared in our account. Click ‘continue'. This completes your order and you will get a confirmation email from our server provided you have supplied us with a valid email address.

PRICES AND PAYMENT

All prices on the www.widescreen-centre.co.uk web-site include applicable UK Value Added Tax (VAT) at the current rate. The price does not include any import taxes applicable outside of the United Kingdom.

Prices are subject to change at any time prior to acceptance of your order. Should there be any change we will notify you and give you the option to proceed or to cancel your order.

If, by mistake we have under-priced an item or listed it at an incorrect price, we will not be liable to supply that item to you at the stated price. We will notify the correct price to you so you can decide whether or not you wish to order the item at that price. The Widescreen Centre reserves the right to refuse or cancel any orders placed for products listed at the incorrect price whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged you will be refunded in full.

We accept all major credit and debit cards, including:

  • Visa, Visa Delta, Visa Electron
  • Mastercard, Debit Mastercard
  • Maestro, Solo
  • Delta and Switch

We currently do not accept American Express or Diners Club. 

All credit and debit card transactions on this web-site are processed using secure online payment systems. Your card details will be forwarded to our secure server. This means that any details you enter will be encrypted and can only be read by authorized staff of The Widescreen Centre. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not authorise payment to us, we will not be liable for any delay or non-delivery.

Online purchases are only charged at the point of despatch and not until the goods are available. Any delay or problem in fulfilling your order will be advised prior to charging.

If a price of ‘£0.00' is shown on our website please call us for the latest price information.

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of either reconfirming your order at the correct price or canceling it.

Items ordered specially that are not normally held in stock (for example specialists telescopes or larger projection screens) will require a 50% non-returnable deposit at the time of ordering. The balance will be payable when the shipment is ready for dispatch. We will do our best to expedite the fulfillment of your order and will keep you updated on a regular basis.

For mail order, cheques need a minimum of 5 working days clearance time before goods are dispatched. In store, personal cheques only can be accepted up to the value of the cheque guarantee card which must match the cheque details.

We also accept payment by bank transfer. You can choose this option during the checkout process. Then please arrange a bank transfer for the total of your order according to the account information and reference provided. Your order will be fulfilled as soon as the funds have cleared in our account. Any additional charges incurred are the sole responsibility of the Customer and we will not be liable.

Legal title to any goods shall not pass to the Customer until total amount due to The Widescreen Centre have been paid in full.

PRODUCT AVAILABILITY

We keep our web-site up to date. However receipt of your order doesn't guarantee availability. The Widescreen Centre reserves the right to withdraw any item from sale, change or discontinue the availability of Products and cancel any order and not supply Products at any time, at its sole discretion, for whatever reason. We will contact you as soon as possible if this is the case. If we cancel your order, any payment made for the Products and their delivery will be refunded in full.

All the products are subject to availability and The Widescreen Centre therefore reserves the right to supply only part of an order or to divide orders; to alter availability, duration or to terminate at any time any special offers. We will contact you as soon as possible if this is the case. Should you wish to cancel your order at any stage you will be refunded in full provided the order has not already been processed and dispatched.

Sometimes the Product specifications from the manufacturer may change, in which case we will do our best to offer you a substitute of the same or better quality at the same price. If you are not happy with the replacement you can return it. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations.

If you are concerned about your order for any reason, please don't hesitate to Contact Us.

Process Paid and Process/Telecine Paid Vouchers - Conditions of Sale
 
It is a condition of sale that the customer accepts that the 'Process Paid' (Or 'Process & Telecine Paid') label on the film box is the agreed Voucher for processing and the only means of redeeming such services. No substitutions or other proofs will be accepted under any circumstances.
The Widescreen Centre Process Paid and Process/Telecine Paid Vouchers are valid until the expiry date printed on the Voucher and the validity of the Voucher cannot be extended beyond this date. After this date services will be charged on a sliding scale dependent on the elapsed time. More information is available on request.

The Widescreen Centre Process Paid and Process/Telecine Paid Vouchers cannot be exchanged, refunded or transferred to any other goods or services. 

It is Customer’s responsibility to keep the Vouchers safe. The Widescreen Centre will not replace any lost Vouchers and the full costs of processing or/and Telecine will be charged. Any tampered Vouchers will be deemed as void and the full costs of processing or/and Telecine will be issued. Damaged or torn Vouchers may be accepted under sole discretion of The Widescreen Centre. 

The Widescreen Centre reserves the right to withdraw production of Process Paid and/or Process/Telecine Paid vouchers at any time. This does not affect the Customer's statutory rights. 


FILM DEVELOPMENT AND TRANSFER SERVICES:

LIMIT OF LIABILITY NOTICE: On submitting film for any purpose, such as processing, printing, telecine transfer, duplication, storage, or any other handling. You the Customer, accept that this constitutes an Agreement. That any loss or damage to such film by our Company or our agents, will only entitle you to the replacement of such film, with an equivalent quantity/size of unexposed film. Except for such replacement, our acceptance of film is without any other liability. The recovery for any incidental or consequential damages is excluded. No express or implied warranty is provided. 

We strongly advice Customer's to arrange there own adequate and appropriate insurance against the risk of any loss or damage.

The Widescreen Centre shall on no account be liable for any postal or other third party delays or losses. It is the Customer's responsibility to resolve any dispute with the third party company involved.  

ERRORS AND OMISSIONS

The images of the Products on our website are for illustration only. Although we have made every effort to display the images accurately, we cannot guarantee they accurately reflect the Products. Some Products may vary from the web-site images.

Product descriptions are for guidance only and shall not constitute the contract 'sale by description'. Errors and Omissions excepted.

We will promptly correct any errors and omissions brought to our attention.

DELIVERY

We aim to dispatch all orders same-day or next working day and we hold extensive stocks to provide the delivery right away. If there is a delay in our dispatch of your order, we will advise you accordingly. Click here to read full description of Delivery methods and details.

RETURNS AND CANCELATIONS

Customers in the UK are covered by the Consumer Protection (Distant Selling) Regulations 2000. You have the right to cancel an order without reason by the end of the seventh working day after the day on which you receive your goods and to return the goods ordered and to receive a refund (less shipping or other costs incurred by us), within 30 days of the goods being received by us. Click here to see our full Returns Policy.

PRODUCTS WARRANTY

All Products supplied through Telescopes Direct on-line shop are covered by the Manufacturers' own warranty. it is usually for a period of twelve months from the date of delivery but can be longer with some Manufacturers. Please Contact Us if you need to confirm your Products' warranty period.

Manufacturers' warranty covers parts and labour to repair product that has became faulty due to manufacturing faults. Warranty does not cover faults caused by accident, neglect, misuse or mishandling, or normal wear and tear. Goods returned as faulty will be returned to the Manufacturers' service centre. Any decisions on necessary repairs and charges will be final.

Click here to see our full Returns Policy and how to return Products under Warranty.

PRIVACY POLICY

We are committed to protecting your privacy. This Privacy Policy outlines the information we collect from our Customers during the ordering process and how we use it. This information is collected lawfully and in accordance with the Data Protection Act 1998. Click here to see our full Privacy Policy.

LINKS TO OTHER WEBSITES

Our web-site may contain links to sites operated by third parties. However, we have no control over these linked sites and all of them have separate independent privacy and data collection practices which are not governed by our Privacy Policy. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. We also can not accept responsibility for any information or opinions from third-parties contained within this site or for the content of third parties web-sites linked from this site. These linked sites are only for your convenience and therefore you access them at your own risk.

VISITORS CONTENT AND CONDUCT DISCLAIMER

The Widescreen Centre has no liability and is not in any manner responsible for any user-generated content, materials or other activity on this web-site. We can not review all communications and materials posted to or created by users accessing our web-site. You acknowledge that by providing you with the ability to view and distribute user-generated content on this web-site, The Widescreen Centre is merely acting as a passive conduit for such distribution.

You are prohibited from posting or transmitting to or from this web-site any material that is threatening, abusive, defamatory, obscene, fraudulent, deceptive, or misleading, in violation of a copyright, trademark or other intellectual property right, indecent, seditious, offensive, pornographic, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience. The Widescreen Centre reserves the right to block and remove such communications or any communications and posts otherwise unacceptable to The Widescreen Centre at its sole discretion.

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. 

You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

You may not misuse widescreen-centre.co.uk web-site in any way including, without limitation, by hacking.

LIMITATION OF LIABILITY

Please read the instruction manuals and other user documentation that comes with your Products carefully and use all Products safely and in accordance with the Manufacturers' guidelines. 

In no event will The Widescreen Centre be liable for any special or consequential damages or losses, direct or indirect, incidental, punitive damages, however caused, that may result from or or related to the purchase or use or inability to use of the Products bought from The Widescreen Centre or from use of www.widescreen-centre.co.uk web-site, even if The Widescreen Centre was informed of the possibility of such damages. 

The Widescreen Centre has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity that could result from or related to ordering, purchase or use or inability to use of the Products bought from The Widescreen Centret.

The Widescreen Centre provides and maintains www.widescreen-centre.co.uk web-site on an "as is" and "as available" basis and makes no promise that use of the web-site will be uninterrupted or error free. The Widescreen Centre does not make any warrantees or representations regarding the use of the materials in this web-site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

The Widescreen Centre does not warrant that that this web-site or the server that makes this web-site available are free of viruses or other harmful components. 

We do not guarantee that this web-site will be compatible with your PC, MAC or other electronic device and we accept no liability for any corruption or loss of data held on your PC, MAC or other electronic device or any liability for any other loss or damage of any kind caused to your PC, MAC or other electronic device resulting from use of this web-site.

In no event will The Widescreen Centre liability exceed the amount paid by you for the Product.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless The Widescreen Centre, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

COPYRIGHT

The entire content included in this web-site, including but not limited to text, images, photographs, marketing material, software, any information on this web-site, graphics, code and other intellectual property is copyrighted and is the property of The Widescreen Centre  and, unless otherwise specified, may not be used, copied or altered without our written consent. Some product images and product descriptions within this site are Copyright their respective owners. All brand names, logos and trademarks are property of their respective owners.

You may copy and print portions of this web-site solely for your own non-commercial use, or to place an order or to purchase Products with The Widescreen Centre. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this web-site is strictly prohibited, unless authorized by The Widescreen Centre. 

Copyright extends to the design, look and feel of the www.widescreen-centre.co.uk web-site.

CUSTOMER SERVICES

At The Widescreen Centre we are committed to Customer satisfaction and we pride ourselves on our consistently high level of customer service. Making your experience with us a positive one is our top priority. However, whilst we strive to get everything right first time, sometimes it is inevitable that problems can occur. We will rectify them promptly and ensure you are satisfied.

If you have a complaint about the Products we supplied, our services or any other aspect of our business, please Contact Us. All the correspondence with our Customers is confidential.

We are always keen to receive any feedback. If you have any comments please Contact Us.

NOTICE

The Widescreen Centre may deliver notice to you by means of e-mail, a general notice on the web-site, or by other reliable method to the address you have provided.

CONTACT US

If you need any advice or help when ordering, information about a Product, or if you would like to provide us with feedback or comments please Contact Us.

GOVERNING LAW AND JURISDICTION

The contract between The Widescreen Centre and you as a Customer shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract. 

Any cause of action or claim you may have with respect to the web-site (including but not limited to the purchase of Products) must be commenced within one (1) year after the claim or cause of action arises.

The Widescreen Centre's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. 

The Widescreen Centre may assign its rights and duties under this Agreement to any party at any time without notice to you.

This Terms and Conditions do not affect your legal or statutory rights.


WEEE Regulations:

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment.  The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge. 

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK. 

  • Much of the UK's WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
  • Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill. 

Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

The Widescreen Centre is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us. 

For example, if a customer bought a new pair of Edimensional Shutter Glasses from us we would accept their old pair of Edimensional Shutter Glasses and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item. 

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:

Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.